At Dressing Hub, we aim to provide a smooth and reliable delivery experience for all your orders. Please review our delivery policy to understand how we handle shipping, delivery timelines, and related processes.
1. Shipping and Delivery Options
We offer various shipping options to suit your needs:
- Standard Delivery: Orders are usually delivered within 5-7 business days.
- Express Delivery: Orders placed with express shipping are delivered within 2-3 business days.
- Free Delivery: We offer free delivery on orders above ₹999.
2. Order Processing Time
- Orders placed before 12:00 PM (IST) are processed on the same day, while those placed after 12:00 PM are processed the next business day.
- Orders are processed and shipped only on weekdays (Monday to Friday), excluding public holidays.
3. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number.
- You can track the status of your shipment using the tracking link provided in the email or by logging into your Dressing Hub account.
4. Delivery Locations
- We deliver across all major cities and towns in India. If delivery is not available in your area, we will inform you as soon as possible.
- For remote locations, delivery times may vary slightly.
5. Delivery Charges
- A standard shipping charge of ₹50 is applicable for orders below ₹999.
- Express delivery charges will be calculated at checkout based on your location and order size.
- Cash on Delivery (COD) orders are subject to an additional fee of ₹50.
6. Failed Delivery Attempts
- Our delivery partners will make up to three attempts to deliver your package. If the delivery is unsuccessful, the order will be returned to us.
- For assistance with rescheduling delivery, please contact our support team at support@dressinghub.in.
7. Order Delays
- We strive to ensure that all orders are delivered on time. However, delivery delays may occur due to unforeseen factors like weather conditions, strikes, or logistical issues.
- In case of any delay, you will be notified immediately via email or SMS with the revised delivery schedule.
8. International Shipping
- Currently, we do not offer international shipping. We only deliver within India.
9. Damaged or Missing Items
- If you receive a damaged product or if an item is missing from your order, please contact our support team within 48 hours of delivery.
- Email us at support@dressinghub.in with your order details and any supporting images of the damaged package.
10. Contact Us
For any questions or concerns regarding our delivery policy or shipping-related inquiries, feel free to reach out to us at:
Email: support@dressinghub.in
Phone: +91 93100 30136
