Q1. How do I place an order on Dressing Hub?
To place your order, follow these steps:
- Browse through our collection of stylish clothing and accessories until you find something you like. Once you’ve chosen your product, select the appropriate size (check out our size chart if needed).
- Click on the ‘Add To Cart’ button.
- When you’re ready to complete your purchase, click on the cart icon at the top right corner of the screen, and then click ‘Checkout.’
- You can either log in to your existing Dressing Hub account or create a new one.
- Confirm your shipping address, choose a payment method, and click ‘Place Order’ to finalize your purchase.
Q2. How will I know if my order has been placed successfully?
Once your order is successfully placed, you will receive a confirmation email and SMS/WhatsApp message with your order details and order ID. You will receive another notification when your order is shipped. Just sit back and relax as your Dressing Hub products make their way to you!
Q3. How can I check the status of my order?
To check your order status, log in to your Dressing Hub account and click on the ‘My Orders’ section. You will see the current status of your order there. If there are any delays or issues, you will receive updates via email, SMS, or WhatsApp. For urgent inquiries, contact us at support@dressinghub.in.
Q4. Is there an additional charge for Cash on Delivery (COD) at Dressing Hub?
Yes, there is a nominal fee of ₹50 for COD orders.
Q5. Why is the COD option not available for my order?
The COD option may not be available for your delivery location. In this case, you can use other payment methods such as Debit Card, Credit Card, or Net Banking, or choose a different delivery address where COD is available.
Q6. How can I cancel my order on Dressing Hub?
To cancel an order, go to the ‘My Orders’ section of your Dressing Hub account. Select the order you want to cancel and follow the prompts. If you need further assistance, email us at support@dressinghub.in.
Q7. What should I do if my payment fails while placing an order?
If your payment fails, please try again and ensure that all information provided is correct, including your account details, billing address, and payment credentials. If your account is debited despite the failure, the amount will be refunded within 10 business days. For assistance, reach out to us at support@dressinghub.in.
Q8. Does Dressing Hub accept bulk or customized orders?
Yes, we do! If you’re interested in placing a bulk or customized order, email us at support@dressinghub.in with the details. We’ll do our best to provide a discount based on the quantity of your order.
